-Make sure you understand everything about the quote you receive. You don't resurface your pool every day; so don't hesitate asking "dumb" questions until you understand.

-Find out how many years they've been in business.

-Understand what type of company they are.  Ideally (in our humble opinion), you want a contractor that specializes in remodeling.  That means they're used to getting into and out of yards without disturbing mature landscaping.  That also means their people can handle the unpredictable.  As predictable as new construction is, remodeling is unpredictable.  Plus, the more a resurfacing contractor subs for pool builders, the less important your single, one-time job will be. And remodeling divisions of larger, new pool companies can often be the "red-haired step-child." 

-Do they use their own crews to do the work or sub most of it out?  The more sub-contractors in the mix, the less responsible all parties feel about your satisfaction. 

-Are the owners still active?  The more the owners are involved in the daily work, the better the job. Want to meet our owners?  Click here!

-Ask each company about their record with the Registrar of Contractors or BBB.  Then consider that record against the number of jobs they've done the past two or three years (the number of years a mark stays on a contractor's record for the ROC and BBB respectively).  Also compare the age of their license against the number of years they've been in business.  A contractor that tells you they've been in business for 20 years, but has a license issued three years ago, may not be that proud of the work they did on their previous license(s).